As part of its annual quality assurance programme, Shrewsbury-based Radfield Home Care undertook a comprehensive survey amongst its clients to establish their levels of satisfaction with the service provided, with every single respondent giving the overall quality of care the highest ratings.
Dr Hannah MacKechnie, Director of Radfield Home Care, said: ““As an organisation, we are wholly committed to continually enhancing and improving upon the service we provide our clients, which is why we regularly communicate with individuals and their families to obtain valuable feedback.
“We are absolutely delighted with the outcome of our latest survey, particularly as it is the fifth successive year that we have received such glowing testimonials from our clients. These results are absolutely testament to the expertise and professionalism of our team of staff who dedicate themselves to looking after those across the area in need of care and support and reinforces our decision to continue to invest so heavily in the careful recruitment and training of our team.”
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