Patients rate RJAH hospital food best in country

The Catering team at Shropshire’s specialist orthopaedic hospital are celebrating after the food they produce and serve has once again been highlighted in a national patient survey as the best in the country – for the 14th time in 15 years.

The Catering team at Shropshire’s Robert Jones and Agnes Hunt Orthopaedic Hospital
The Catering team at Shropshire’s Robert Jones and Agnes Hunt Orthopaedic Hospital

A total of 1,245 patients who stayed at The Robert Jones and Agnes Hunt Orthopaedic Hospital (RJAH) for at least one night between August 2019 and January 2020 were asked to take part in the Care Quality Commission’s (CQC) Adult Inpatient Survey and 882 patients completed it.

The survey, which includes 144 NHS acute trusts in the country, reveals what nearly 77,000 patients said about the care they received during their time in hospital – months before Covid-19 gripped the country.

The survey asked ‘how would you rate the hospital food’ with respondents asked to give a mark out of 10 and RJAH came out on top with an average score of 7.9.

Patients were also asked ‘how good was the choice of food’ – scoring an even better result of 9.6 out of 10.

Dan Hoggett, Catering Manager, said: “High quality, nutritious but also tasty food is crucial for patients during their time in hospital, and we work hard to ensure that is exactly what they get.

“As a team, we are extremely proud of the food we produce, and it’s extremely rewarding that our patients are pleased with the food they’re provided with.

“Getting it right for our patients is a real team effort – we contact patients ahead of them coming into hospital to check their dietary requirements and do everything we can to give them what they want and need.

“We use high quality, local and seasonal ingredients where possible, and our menus are agreed in association with the Trust’s Dietician.”

Phil Davies, Head of Estates and Facilities, said: “This is the fifth consecutive year that our food has been voted best in the country by our patients, and we couldn’t be more delighted.

“This result is a true testament to our fantastic team here, who work extremely hard to ensure the food they produce and serve is of the highest quality, as well as tasty and nutritious. I am immensely proud of them all.”

Overall patient experience at RJAH was rated as best in the country in the same survey, and once again, the Trust was named as one of just nine NHS organisations placed in the top band of Trusts delivering results that are considered “much better than expected” and also “much better” in both medical care and surgery.

Other stand-out results included the Trust’s doctors being rated as the best in the country and its nurses came out on top for inspiring confidence and trust. Other clinical staff (including physiotherapists and radiographers) were also rated No 1, while even non-clinical staff came out on top for the way they look after patients.

Supporting Shropshire Live...
Shropshire Live
Shropshire Live has been providing Shropshire with independent news and entertainment since 2009. Send us your news to interact@shropshirelive.com or call 01743 818 095. For advertising information call Fiona on 01743 816 817.
Advertise with us for £50 per week

Advertisement Feature

Cartwrights provide a convenient waste disposal solution

Do you need a skip or trade waste disposal solution? With a modern fleet of over 20 vehicles and a dedicated customer-focused team, Cartwrights can provide the service you need.
- Advertising -
Advertise with Shropshire Live for £50 per week

Four people rescued from River Severn in Bridgnorth

Four people have been rescued from the River Severn in Bridgnorth this morning after getting into difficulty whilst kayaking.
Louis Pierre

Drug dealer jailed after being caught dealing in Shrewsbury street

A county lines drug dealer has been jailed after he was caught dealing crack cocaine in a Shrewsbury street.
The major funding boost will help with repairs to a serious landslip at Sterns, near Highley. Photo: Matt Robinson

Severn Valley Railway Charitable Trust grants £132,000 to two major projects

The Severn Valley Railway Charitable Trust has agreed a major funding boost totalling for repairs to a landslip near Highley and restoration of GWR Hawksworth coach.
Alex restored the classic VW Golf race car during lockdown

Former Shropshire champion racing driver to make comeback in lockdown racer

A successful racing driver from Shropshire is to make a comeback after five years away from the circuit in a classic VW Golf race car built entirely during lockdown.
Alex Cleland from Shifnal, the region’s official of the year, at Wimbledon

LTA National Tennis Awards a proud night for Shropshire tennis

Tennis Shropshire chair Simon Jones believes there is much for the county’s tennis community to be proud of after Keith Smith and Alex Cleland both made the top three in their categories at a prestigious national awards ceremony.
Filip Supa has resigned for a third consecutive season. Photo: Telford Tigers

Filip Supa returns to Tigers 2

Telford Tigers have announced the return of Filip Supa for a third consecutive season.
- Advertising -
Jess Jones and Vicky Bradbeer at EvaStore, Oswestry

EvaStore unveils final stage of expansion as part of major investment

Oswestry company EvaStore has unveiled the final stage of a £500,000 expansion and appointed a new sales and marketing co-ordinator as part of its major investment.
Charlotte Hughes pictured with trainer/assessor Janna Reynolds, and Wrekin Housing Group’s HR manager Madeline Murphy

Awards for Telford College’s top-performing apprentices

Top-performing apprentices from Telford College have been presented with achievement awards.
Co-founder of Codebreak Andy Rao, Digital Marketing Assistant at Codebreak Emily Duffield

Shropshire marketing firm is hungry for change

Shropshire marketing agency, Codebreak, continues to bring a bold approach to the marketing industry with their latest release of merchandise.
Polka Dot Travel in Market Drayton

Travel agent targets youngest adventurers for reviews

Polka Dot Travel in Market Drayton has temporarily swapped Trustpilot for toddlers as it hands its reviews over to its youngest travellers.
Shirehall Shrewsbury - Image Shropshire Council

Shropshire and Telford & Wrekin Councils: your guide

From types of councils to council cabinets. This is your guide to Shropshire and Telford & Wrekin Councils.
Previous overall calendar competition winner Dave Hughes (left) with Wayne Gethings, chief exec of Wrekin Housing Group

Art competition to showcase lockdown artworks

Get creative and help inspire a 2021 calendar with a difference. The Wrekin Housing Group designs a calendar each year and for 2021 they want it to be the most colourful and vibrant yet.
- Advertising -
Two of the ‘Shropshire’s Got Talent’ competitions judges - Ian Bartholomew and Loveday Ingram

Coronation Street star and stage heavyweights to judge Shropshire virtual talent show

Coronation Street’s Geoff Metcalfe, actor Ian Bartholomew, joins stars of stage and screen who have generously offered their time to take part in ‘Shropshire’s Got Talent’, an exciting online competition open to all.
‘Tales from the Trees’ is a terrific tangle of puppetry, storytelling, live music and comedy, with a theme that embraces natural history, folklore and ecology

Experience live outdoor family theatre in Telford this August

Telford & Wrekin Council is offering the opportunity to experience live family theatre performances in unique outdoor settings during August.
Seckou Keita will be performing at the virtual festival. Photo: Evan Dawson

Artists revealed for Virtually Shrewsbury Folk Festival

Shrewsbury Folk Festival has announced the line-up for its free virtual festival that is taking place next month after the event was postponed due to coronavirus.

Salopian Brewery take Overall Gold in first ever Digital Beer Awards

An English Bitter from a brewery in Shrewsbury has beaten almost 500 different beers from across the UK to be named overall Gold at the inaugural SIBA Digital Beer Awards.
Pictured behind the bar are Alex Marsh, Landlord at the Swan with Heather and Rich Marsh

Joule’s Brewery opens its newest Taphouse in Forton

Regional Brewer Joule's Brewery has opened its newest Brewery Taphouse, The Swan Hotel, Forton.
Wardington’s Original Ludlow Gin

Ludlow Gin wins four medals at London Spirit Competition

Wardington's Ludlow Gin is celebrating after winning four medals in the London Spirit Competition earlier this month.
- Advertisment -

Advertisement Feature

Weather

Shropshire
scattered clouds
23 ° C
23.9 °
21.7 °
60 %
5.1kmh
40 %
Thu
23 °
Fri
27 °
Sat
22 °
Sun
23 °
Mon
23 °
- Advertisment -
- Advertisment -

Latest Articles

- Advertisment -