Local care assistant Pamela Howell of Bluebird Care Shropshire has scooped up an award for her valiant work with a Bluebird Care customer.
During the online awards ceremony, live-streamed from the Shropshire Chamber’s website, Pam won the “unsung hero” award.
She was nominated by a colleague due to the work she has done with a particular customer. When the customer came to Bluebird care they had been homeless and just been moved into temporary accommodation, but Pam helped get them a permanent place to live, furnish their home, and also helped them to reconnect with their mother, who was estranged, before she sadly passed away.
Daryl, a colleague of Pam’s at Bluebird Care, who nominated her, had this to say:”I am so glad that Pam won, it’s definitely well-deserved and it is lovely that her hard work has been recognised.”
The night was a great one for Bluebird Care, as they had two finalists in the awards – Sharon Parsonage, who was nominated as a “valiant volunteer” was nominated because she voluntarily called her regular customers despite having to shield with her disabled husband. She spent a lot of time making notes and ensuring that customer’s mental health was cared for as well as physical and immediately spoke to the office should anything be a problem. She lost to Elaine Colley of Telford college, who had bravely gone back into the workforce after 15 years due to the COVID-19 pandemic
Sharon had this to say about her nomination: “Losing to Elaine was a real honour, and I’m so proud of all of us who were nominated- everyone deserved an award that night!”
“I am really pleased that Pam won her category – she works so hard and she really deserved it.”
Pam had this to say about her finalist status and win: “At first, I didn’t think I deserved this award, but when it was explained to me that I was instrumental in turning someone’s life around, I agreed.”
“I would like to say that I am a small member of a great team, and my colleagues have really helped me through, so on behalf of them and me, thank you very much.”
The winners will receive their physical awards in a few weeks under socially distanced conditions.
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