Jacqui’s adding to recipe for success at Quil Care Group, Shrewsbury

This article is more than 3 years old. Please read this page keeping its age in mind.

Jacqui Houlston is hoping to add her own ingredients to the recipe for success which has already been established at the Quil Care Group.

Jacqui Houston, new manager of Quil Care Group, Shrewsbury
Jacqui Houston, new manager of Quil Care Group, Shrewsbury

Self-confessed baking fan Jacqui joined last month and is in the process of becoming its Registered Care Manager.

It comes at a busy time for Quil Care with staff moving to new offices within their existing base at the Sansaw Business Park at Hadnall near Shrewsbury.

“It’s been all hands on deck with the move while at the same time making sure our day to day work with our clients is being fulfilled,” she said.

Taking time out from moving boxes to the new offices, Jacqui said she was relishing her new challenge with Quil Care, and had spent much of the past month getting to know both the staff and the clients.

She said: “I have already been out to see all of our clients and I am hoping to ensure they get the best possible care they deserve.

“It really is a rewarding job. When I go to see a client, it brightens up my day because the minute you walk in you see the smile coming across their face and they are all wonderful people.”

Jacqui has been involved in the care industry all her working life, at first with young people and then as a team manager for clients with complex care needs such as Motor Neurone Disease, acquired brain injuries and spinal injuries.

She said: “Joining Quil Care will be an amazing new venture for me and hopefully I can bring a lot of skills that I have picked up in my previous roles which can be transferred.”

She will be working with the team of 12 domiciliary care workers and two residential care workers ensuring that their skills and training are kept up to date.

“I want to work with the staff so they are the best they can possibly be at their jobs for the benefit of both themselves and our clients, ensuring they are getting the best possible care.”

The group is going through the process of registering Jacqui with the Care Quality Commission which should be completed in the autumn.

She added: “I am the responsible person for the company. Any complaints from clients or notifications from the CQC, I am the face that they come to and I deal with them.”

Her love of baking developed when she was working with young people, and has continued ever since.

“It started as a sort of stress relief. But it was also good to get the young people involved and give them something to do which is enjoyable. It is a very precise skill, which I enjoy.”

Outside of work, Jacqui loves to go travelling with her husband Morris, especially now her two daughters have flown the nest.

“I love going away to different places and going on holiday. This year we have been to Amsterdam, Kent, Normandy and Ibiza. There are also trips to Scotland and Rome in the pipeline.

“It is something that motivates me to work.”

“I have had good feedback from everyone I have spoken to, and hopefully we can even improve on that as we continue to move forward.”

Shropshire Business News sponsored by...
Shropshire Live
Shropshire Live has been providing Shropshire with independent news and entertainment since 2009. Send us your news to interact@shropshirelive.com or call 01743 818 095. For advertising information call Fiona on 01743 816 817.
Advertise with us for £50 per week

Advertisement Feature

Have you future proofed your business?

Preparing your business for the future is as important as focussing on the here and now.
- Advertising -
Advertise with Shropshire Live for £50 per week
Barratt Homes has chosen the Midlands Air Ambulance Charity as their Charity of the Year

Man airlifted to hospital following collision in Albrighton

A man was airlifted to hospital following a collision involving two cars in Albrighton this lunchtime.
Applegreen Service Station in Church Stretton. Image: Google Street View

Staff threatened during service station robbery in Church Stretton

Staff at a service station in Church Stretton were threatened with a hammer during a robbery on Friday night.
Pictured outside the new pharmacy are Ravi and Anj Nagra with Martin and Christine Lunt

Flood-hit Shrewsbury pharmacy moves to new improved site

A family run pharmacy in Shrewsbury has moved to a new site after their previous store was devastated by flooding five times.

Former Shrewsbury Town striker lauds signing of Leon Clarke

Former Shrewsbury Town striker Dean Edwards has lauded the signing of experienced striker Leon Clarke.
A ladies session at Hawkstone Park Golf Club

Hawkstone Park Golf Club achieves Women in Golf Charter

Hawkstone Park Golf Club has become the first golf establishment in Shropshire to achieve the women in golf charter to increase the number of women and girls playing and working in golf.

Match Report: Plymouth Argyle 1 – 1 Shrewsbury Town

Shrewsbury Town earn a point at Home Park but Sam Ricketts will be concerned about his mounting injury list.
- Advertising -
Members of the Network Telecom team

Network Telecom shortlisted twice for industry awards

Network Telecom, part of Enreach, has been shortlisted for two awards at this year’s Comms National Awards.
Lizzie Hughes of Wace Morgan Solicitors

Lizzie riding high after promotion at Wace Morgan Solicitors

A solicitor who is also an equestrian expert is riding high after being promoted to the position of partner at Wace Morgan Solicitors.

Shropshire Homes continue School Games sponsorship

Local housebuilder, Shropshire Homes, have recently renewed their sponsorship of the Energize Shropshire, Telford and Wrekin School Games until 2022.
Lucy McIvor has launched a walk and talk service

New walk and talk service launches in Shrewsbury

Counsellor Lucy McIvor has launched a walk and talk service in a rural location, to combine both mental and physical wellbeing.
The pop-up shop at the Greenhous West Midlands Showground is open this weekend

Rural Charity creates giant pop-up shop

Shropshire’s Rural Charity has created a pop-up shop at the Greenhous West Midlands Showground to help clear some of the donations it has received.
Penelope Timmis

Shropshire Artist’s work included in prestigious Royal Academy event in London

A professional Shropshire artist has had her work auctioned at the annual Private View of the Royal Academy Summer Exhibition in London this September.
- Advertising -
The Iron Bridge will be illuminated on both Saturday and Sunday evening

Iron Bridge and the Gorge to be lit up this weekend

As part of the popular “Festival of Imagination”, people can see a ‘night of light’ in Ironbridge this weekend, celebrating the area’s World Heritage Site status.
Jan Park, Vice Chair, in her studio

Art trail extended with new exhibition after record-breaking year

The Secret Severn Art Trail is being extended with an exciting new exhibition after the number of visitors and sales of artists’ work for the 10-day event broke all previous years’ records.
Traders in around The Square have said the music has been a great success

Music in The Square extended into September

Live music in the centre of Shrewsbury has been declared an outstanding success, with the scheme being extended into September.
Karen Lee and Sian Ryan of The Walnut celebrating the awards

Wellington’s Walnut wins national award

Staff at a Wellington restaurant are celebrating after hearing it has won two top accolades.
Beth Heath of Shropshire Hamper Company

New hamper company celebrates great Shropshire food

Shropshire Festivals are bringing local food companies together with the launch of the Shropshire Hamper Company in time for Christmas gift buying.
The Furnace Kitchen

Furnace Kitchen wins major award

The Ironbridge Gorge Museum’s Furnace Kitchen run by celebrity chef Marcus Bean has scooped a major award.
- Advertisment -

Advertisement Feature

Weather

Shropshire
light rain
9.8 ° C
10 °
9.4 °
87 %
4.1kmh
73 %
Wed
13 °
Thu
13 °
Fri
13 °
Sat
13 °
Sun
9 °
- Advertisment -
- Advertisment -

Latest Articles

- Advertisment -