Wace Morgan Solicitors merged its three offices in Shrewsbury into one 10,000 sq. ft. base in St Mary’s Street three weeks ago – a major relocation operation which took months of planning.
Working with Flex IT, over 70 PC users were transferred to the new offices and were all operational again only a few hours later.
“Despite being a complicated project, this was a very successful and seamless transition – our technology partners Flex IT carried out their part of the move with huge professionalism and efficiency,” said Wace Morgan managing partner Diana Packwood, which is the largest law firm with its head office in Shrewsbury town centre.
“This meant that there was virtually no disruption to our clients or staff and we are now able to offer improved services through an enhanced IT system and better facilities.
“We have been working with Flex IT for several years and have always referred to them as our ‘fourth emergency service’ and they certainly proved this during the move, with excellent project management. They delivered to an extremely important deadline.”
Adrian Key, Flex IT director, explained that on the day of the move, the existing IT systems at the three Wace Morgan offices were shut down at 11am and by 8pm the same day the transfer and set-up of the complex multi-server environment was completed, with all services resumed.
“For additional security and safety, we took responsibility for transporting all the computers to the new office rather than using a third-party removal company.
“We strive to go beyond the capabilities normally expected of an in-house IT department and the complexities of the relocation was a great example of how this philosophy really works.
“Teamwork between Wace Morgan and ourselves was at the centre of the success. Precise planning and speedy execution for a seamless transition were essential. We worked around-the-clock to ensure that the project was completed to the immovable deadline and on budget.
‘We will now continue to provide on-going support for Wace Morgan’s network and its 70 users, further develop the system and increase capacity and keep the firm up-to-date with the very latest technology to ensure optimum efficiency.”